SUPPORT AND MAINTENANCE
#SYSCONNECT# has a specialized engineering team to offer IT maintenance and support services to its partners. Our specialists understand each organization as unique, and their mission is to help organizations maximize investments and create operational efficiency.
In this way, we provide a variety of customized solutions plus your business needs, always in the continuity of the organization's business.
#SYSCONNECT# Support Services:
- Infrastructure Implementation Services;
- Technical Support Services with adjustable SLA (24x7; 8x5 NBD);
- Preventive and Reactive Maintenance;
- HelpDesk - Single Point of Contact;
- Managed Services - IT Management and Supervision;
- Monitoring and Alarms;
- On-Site and Remote Services;
- Bag of Hours;
- Project Management.